Our goal is to make your shopping experience as seamless as possible. However, we understand you may have some questions. Below, you'll find all the details about purchasing, shipping, returns, and more.
We offer free shipping to more than 200 countries worldwide*
*some exclusions apply
The price you see is the price you pay — no hidden fees or additional charges.
If you purchase an in-stock item, we'll dispatch it within 3 business days.
Delivery usually takes 5-20 business days after dispatch, though it may take longer due to circumstances beyond our control.
You will receive your tracking information within 3-5 business days. However, if free shipping is applied, tracking may not be available. In such cases, please reach out to us at support@empyreanvault.com.
You can modify or cancel your order within 12 hours. Please contact us at support@empyreanvault.com for assistance.
